Best Customer Experience 2021 Winner
Feb 10, 2022

Best Customer Experience 2021 Winner

Best Customer Experience H.O.M.E. 2021 Winner 

Creative Homes, a home builder in the Twin Cities and Western Wisconsin, passion is to create and deliver an unmatched customer experience before, during, and after the construction of your brand-new home, has just won an award reaffirming this passion shared throughout the company.

CustomerInsight spotlights single family and multi-family home builders and trade/supply partners in both Canada and the United States for excellence in customer, trade and employee satisfaction. They compile thousands of completed surveys and builder reviews every year, and as a result, they know which home builders and trades provide the best experience to their customers. Their Home Owner Mark of Excellence (or H.O.M.E.) Awards were created to recognize customer-centric home builders and renovators who are consistently recognized by their customers as providing excellence in product quality and customer service. CustomerInsight™, part of the Constellation HomeBuilder Systems family, is the leading customer survey provider for the residential construction industry.

This past year (2021) Creative Homes was awarded as for Best Customer Experience throughout the Northwest during the H.O.M.E. Awards, an annual competition that symbolizes excellence in the home ownership experience.

Founded in 2010 by CustomerInsight, the H.O.M.E. Awards are sought after by builders across Canada and the United States. The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real homeowners, and the winners are calculated directly from homeowner feedback surveys. There are no industry judges or panels used to determine the winner.

The Best Customer Experience Award is granted to those builders with the highest overall customer satisfaction in their area as voted by homeowners. "This award is real validation of what we are trying to do," says Creative Homes President, Nick Hackworthy. "Being named a gold standard winner is a testament to the people at this company's passion to create and deliver an unmatched customer experience day in and day out. This is what sets us apart from all the other builders in the industry and I couldn't be happier receiving this award."

Let us help you find your way home and see WHY we are known for giving the Best Customer Experience in the Northwest. Call/Text Olga for more information on our beautiful communities, quality homes, and more!


Hear From Our Homeowners

Creative Homes Testimonial
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Me and my wife had the best experience with Creative Homes! They were very professional in their services. Our Creative Home sales rep, was outstanding!!!! He showed great customer service and went above and beyond his job to help our transition go smoothly. We definitely recommend Creative Homes for your next new home!

Kelley & Vanessa
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Creative Homes Testimonial
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This is the second home we have built and after the horrible experience we had the first time, I said we would never do it again. Thankfully, our experience with Creative Homes was the exact opposite. We have had a wonderful experience with the quality and detail of the home and everyone we have met from Creative Homes. 

Dave & Dawn
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Great experience from start to finish! Derek and Jeff were awesome to work with and provided great communication, customer service and were passionate about building a high quality home we would be proud to own in the end. Third home built from the ground up and by far the best experience we had! Would recommend Creative Homes to others searching for a home builder who cares about their clients.
Lehman Family
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If you are thinking about building a home with Creative do it! The entire process and team has been outstanding. Everyone warns you about how awful building a house is, with Creative it has been nothing but a turn key easy process. Their team is best in class.

Mike & Bridget
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Building a home with Creative is more than a process of building a house. Its the people you get to meet, work with and get to know along the way. And Creative knows the right people to have in the right position.

Doug Brahee
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