Best Customer Experience 2021 Winner
Feb 10, 2022

Best Customer Experience 2021 Winner

Best Customer Experience H.O.M.E. 2021 Winner 

Creative Homes, a home builder in the Twin Cities and Western Wisconsin, passion is to create and deliver an unmatched customer experience before, during, and after the construction of your brand-new home, has just won an award reaffirming this passion shared throughout the company.

CustomerInsight spotlights single family and multi-family home builders and trade/supply partners in both Canada and the United States for excellence in customer, trade and employee satisfaction. They compile thousands of completed surveys and builder reviews every year, and as a result, they know which home builders and trades provide the best experience to their customers. Their Home Owner Mark of Excellence (or H.O.M.E.) Awards were created to recognize customer-centric home builders and renovators who are consistently recognized by their customers as providing excellence in product quality and customer service. CustomerInsightâ„¢, part of the Constellation HomeBuilder Systems family, is the leading customer survey provider for the residential construction industry.

This past year (2021) Creative Homes was awarded as for Best Customer Experience throughout the Northwest during the H.O.M.E. Awards, an annual competition that symbolizes excellence in the home ownership experience.

Founded in 2010 by CustomerInsight, the H.O.M.E. Awards are sought after by builders across Canada and the United States. The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real homeowners, and the winners are calculated directly from homeowner feedback surveys. There are no industry judges or panels used to determine the winner.

The Best Customer Experience Award is granted to those builders with the highest overall customer satisfaction in their area as voted by homeowners. "This award is real validation of what we are trying to do," says Creative Homes President, Nick Hackworthy. "Being named a gold standard winner is a testament to the people at this company's passion to create and deliver an unmatched customer experience day in and day out. This is what sets us apart from all the other builders in the industry and I couldn't be happier receiving this award."

Let us help you find your way home and see WHY we are known for giving the Best Customer Experience in the Northwest. Call/Text Olga for more information on our beautiful communities, quality homes, and more!


Hear From Our Homeowners

Creative Homes Testimonial
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We love it from top to bottom inside and out!!! Thank You!! Creative Homes has been fantastic to work with, they have made it a breeze purchasing a new home. Every single person I’ve met from Creative Homes has been a pleasure to meet and they are very friendly and knowledgeable.

Dennis
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From the initial conversations and choosing our lot and floor plan, to our design meeting and the actual build itself Creative's team made us feel at ease and went above and beyond. We felt like they truly cared and looked out for our best interests. 

Nick & Jenny
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Creative Homes put together our dream home! We were so nervous about the process and making the wrong decisions, but they were there to make everything turn out perfect. They went above and beyond to make our needs met! 

Keandra
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During the entire purchase, selection, and building process I found everyone I worked with very knowledgeable and friendly. I lived in Tennessee while my home was being built. The great communication kept me from feeling stress about not physically keeping an eye on the build. I was provided with many pictures as well.
Mitze
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Creative Homes Testimonial
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The entire time at Creative Homes has been phenomenal to work with through our building process. This is the 3rd time I have built and everything about the process has been second to none. I appreciate the entire Creative team and cannot speak highly enough of their work!!

Alicia
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