Best Customer Experience 2021 Winner
Feb 10, 2022

Best Customer Experience 2021 Winner

Best Customer Experience H.O.M.E. 2021 Winner 

Creative Homes, a home builder in the Twin Cities and Western Wisconsin, passion is to create and deliver an unmatched customer experience before, during, and after the construction of your brand-new home, has just won an award reaffirming this passion shared throughout the company.

CustomerInsight spotlights single family and multi-family home builders and trade/supply partners in both Canada and the United States for excellence in customer, trade and employee satisfaction. They compile thousands of completed surveys and builder reviews every year, and as a result, they know which home builders and trades provide the best experience to their customers. Their Home Owner Mark of Excellence (or H.O.M.E.) Awards were created to recognize customer-centric home builders and renovators who are consistently recognized by their customers as providing excellence in product quality and customer service. CustomerInsight™, part of the Constellation HomeBuilder Systems family, is the leading customer survey provider for the residential construction industry.

This past year (2021) Creative Homes was awarded as for Best Customer Experience throughout the Northwest during the H.O.M.E. Awards, an annual competition that symbolizes excellence in the home ownership experience.

Founded in 2010 by CustomerInsight, the H.O.M.E. Awards are sought after by builders across Canada and the United States. The Home Owner Mark of Excellence (H.O.M.E.) is an independent certification program created by CustomerInsightTM and based solely on the voice of the customer. All scores and ratings are from real homeowners, and the winners are calculated directly from homeowner feedback surveys. There are no industry judges or panels used to determine the winner.

The Best Customer Experience Award is granted to those builders with the highest overall customer satisfaction in their area as voted by homeowners. "This award is real validation of what we are trying to do," says Creative Homes President, Nick Hackworthy. "Being named a gold standard winner is a testament to the people at this company's passion to create and deliver an unmatched customer experience day in and day out. This is what sets us apart from all the other builders in the industry and I couldn't be happier receiving this award."

Let us help you find your way home and see WHY we are known for giving the Best Customer Experience in the Northwest. Call/Text Olga for more information on our beautiful communities, quality homes, and more!


Hear From Our Homeowners

Creative Homes Testimonial
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Me and my wife had the best experience with Creative Homes! They were very professional in their services. Our Creative Home sales rep, was outstanding!!!! He showed great customer service and went above and beyond his job to help our transition go smoothly. We definitely recommend Creative Homes for your next new home!

Kelley & Vanessa
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Creative Homes Testimonial
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The building process was so fun and easy; every week it was so exciting to see progress on our home. The design studio made for an easy experience when picking all the materials for our home. From start to completion, their attention to detail was phenomenal. Creative Homes has a solid team of experts and were always there to answer any question we would have. There is no doubt that I would recommend Creative Homes to anyone building a home.

Nate & Beth
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The house is great! We love the way it turned out and appreciate all the hard work Aaron and his team put forth to make it happen on time.
Mosiniak Family
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Creative Homes Testimonial
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Overall, we are very pleased that we selected Creative Homes to build our home. It was a joy to work with everyone involved in the process and we love our new home! Thank you all for such a positive and exciting experience!! We are happy to recommend Creative Homes to others. Our realtor was correct when she said that Creative Homes is a very solid company with a good reputation in the Twin Cities home building industry.
Marin Family
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I cannot express how happy we are with the overall experience we have had with Creative Homes. Everyday my husband and I say “we love our house”. Everything from the flooring to the fixtures turned out better than we could have imagined. From the beginning to the end Creative was there for us every step of the way! We are so grateful to Creative Homes for building our dream home!

Defore Family
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